Only R50 shipping fee in SA only! Please allow 3-10 working days to receive your order due to the pandemic. Visit the SA Coronavirus site for more info.

Fashionnavela: FAQ

Do you ship internationally (Outside South Africa)?
Not at the moment but we are preparing to, so stay tuned!

How long will it take to get my order?
It depends on where you are. Orders processed here will take 3-7 business days to arrive. Delivery details will be provided in your confirmation email.

What shipping couriers do you use?
Our main courier partner is Aramex. We also use other local courier partners but rarely. To track your orders, you may go to Aramex' website and enter the order number. Please track the order here.

Can I return my product?
We always aim to provide the best products and service for our customers, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. Email us:

Can I sign up to your newsletter?
Yes! Just enter your email, and you’ll be added to our subscription list. You’ll be sent updates, discounts, exclusive offers, and much more.